Privacy Policy oribet –
Member Data Protection & Privacy

1Introduction

Welcome to the oribet Privacy Policy. This document is published by oribet ("we", "our platform") and applies to all users accessing the website oribet.vu and the official oribet mobile app.

We understand that entrusting your personal information to any online platform requires real confidence. At oribet, we take that responsibility seriously. Every decision about how we handle your data is made with your privacy and security as a Malaysian member at the forefront.

This Privacy Policy explains:

• The types of personal data we collect and why
• How we use and securely store your data
• Who your data may be shared with and under what circumstances
• Your rights regarding the personal data we hold about you
• How to contact us with any privacy enquiries

By registering or continuing to use the Oribet platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read together with Terms and Conditions oribet.

2Data We Collect

Oribet collects your personal data through several methods — directly when you register and use the platform, and automatically through standard tracking technologies. Below is a full breakdown of the data we collect:

Sensitive Data: During the identity verification (KYC) process, we may collect copies of official identification documents such as your national ID or passport. This data is handled with a higher level of security and used solely for identity verification purposes.

3How We Use Your Data

The data we collect is used for specific and lawful purposes. We do not use your data for any purpose beyond what is stated in this policy without first obtaining your consent.

Primary purposes for using your data:

• Account Management: Registering, verifying, and managing your member account, including the required KYC process.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions in your account securely and promptly.
• Platform Security: Detecting and preventing fraud, money laundering, unauthorized access, and any activity that violates our terms of use.
• Customer Support: Responding to inquiries, resolving complaints, and providing technical assistance via live chat or email.
• Legal Compliance: Meeting reporting and compliance obligations to the relevant regulatory authorities.
• Service Improvement: Analyzing usage patterns to improve the user experience, platform design, and product offerings.
• Marketing Communications: Sending information about promotions, bonuses, and new offers — only if you have given your consent.
• Responsible Gaming: Monitoring betting patterns to identify members who may need assistance or responsible gambling support.

4Cookie Usage

Oribet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as maintaining login sessions and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information on how you use our platform to help us understand the most frequently visited pages and the loading time of each page.
• Functional Cookies: Storing your preferences such as language settings, display preferences, and saved login details for your convenience.
• Analytics Cookies: Helping us understand overall platform usage patterns to make better improvement decisions. This data is aggregated and does not identify you individually.

You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality and your experience on the Oribet platform.

5Data Sharing

Oribet does not sell your personal data to any third party. However, in the course of operating our platform, there are limited situations where your data may be shared with the following parties:

• Payment Service Providers: Financial institutions, payment processors, and e-wallet providers that process your financial transactions. They are bound by strict confidentiality agreements.
• Game Software Providers: Software companies that provide casino games and sports platforms on oribet. Data sharing is minimal and only for necessary technical purposes.
• Regulatory Authority: When required by law or court order, we will disclose data to authorities with valid jurisdiction.
• Identity Verification Services: Third-party KYC service providers that assist us in verifying member identities for anti-money laundering compliance purposes.
• Technical Infrastructure Providers: Cloud computing and cybersecurity service providers that support our platform's technical operations. All such parties are bound by strict data processing agreements.

All third parties that receive your data from oribet are required to handle that information in accordance with privacy standards equal to or higher than those we apply ourselves.

6Data Security

Oribet invests seriously in security infrastructure to ensure your personal and financial data is protected at all times. Our security systems are built on a multi-layered defense approach.

Our technical data security measures:

• 256-bit SSL Encryption: All data transmitted between your device and oribet's servers is encrypted using TLS 1.3 protocol with 256-bit encryption — the same standard used by leading banking institutions worldwide.
• Data-at-Rest Encryption: Sensitive data stored in our databases — including financial information and identity documents — is encrypted at rest using AES-256 encryption.
• Two-Factor Authentication (2FA): 2FA is available for all accounts, adding an extra layer of security that prevents unauthorized access even if your password is compromised.
• Continuous Security Monitoring: Our automated monitoring system operates 24 hours a day to detect and respond to any security threats or suspicious activity.
• Data Segregation: Financial data is stored separately from personal data in isolated storage systems with distinct access controls.
• Internal Access Controls: Only authorised Oribet staff who require access to specific data to carry out their duties are permitted to access that information.

7Data Storage

Oribet retains your personal data for as long as necessary to fulfill the purposes stated in this Privacy Policy, unless a longer retention period is required or permitted by law.

Our data retention period guidelines:

• Active Account Data: Retained for the duration of your active membership at Oribet.
• Financial Transaction Data: Retained for a minimum of five (5) years from the date of transaction, in line with financial compliance and anti-money laundering legal requirements.
• Identity Verification (KYC) Data: Retained for a minimum of five (5) years after account closure, or longer if required by regulatory authorities.
• Support Communication Logs: Retained for two (2) years for reference and service quality purposes.
• Cookie & Analytics Data: Session data expires when you close your browser; persistent cookies are stored for between 30 days and 12 months depending on cookie type.

When your data is no longer needed, Oribet will securely delete or anonymise it using methods that ensure it cannot be recovered or accessed again.

8Your Rights

As an oribet member, you have certain rights regarding your personal data. We respect these rights and provide straightforward mechanisms for you to exercise them.

To exercise any of the above rights, contact our privacy team via live chat on the platform or by email at [email protected]. We will respond within 30 business days from the date your request is received.

9Third-Party Links

The oribet platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies solely to the oribet platform and does not cover the privacy practices of any third parties.

We are not responsible for the content, privacy policies, or security practices of any third-party websites or services. We recommend reading the privacy policy of every website you visit carefully.

Third-party game providers offering games through the oribet platform may collect the minimum technical data required to deliver the gaming experience. All such providers are bound by data confidentiality agreements with oribet.

10Policy Changes

Oribet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements.

In the event of material changes to this Privacy Policy, we will notify you via:

• Notifications displayed within the platform upon login
• Email sent to the address registered to your account
• Updating the "Last Updated" date at the top of this page

Your continued use of the oribet platform after the effective date of any changes means you accept the updated Privacy Policy. We recommend reviewing this page periodically to stay informed about how we protect your information.

11Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we are here to help.

All privacy communications are handled in complete confidence by our trained team. We are committed to resolving every inquiry in a professional, transparent, and timely manner.