Responsible Gambling

Oribet Cares – Responsible Gambling
for All Members

At oribet, we believe that enjoyable betting starts with awareness and self-control. We provide a range of self-protection tools and support resources so every member can enjoy their betting experience in a safe, controlled, and fun environment.

18+ Only
Play Time Limit
Daily Deposit Limit
Cool-Off
Self-Exclusion

Introduction: Betting for Fun, Not a Burden

Online betting should be one form of entertainment — much like watching a film or enjoying your favourite sport. It only becomes a problem when someone starts losing control, spending money they cannot afford, or letting betting interfere with their daily life.

Oribet takes a clear, uncompromising stance on this: the health and well-being of our members matter more than any business profit. We do not simply write these policies to satisfy licensing requirements — we genuinely enforce them through our systems, tools, and support team training.

On this page, you will find everything you need to know about how oribet supports responsible gaming, the self-control tools available, and where to seek help if needed. Read carefully — this information may one day be important to you or someone you care about.

Important Note: The oribet platform is for adult entertainment only. You must be 18 years of age or older to register and use our services. Never bet with money you cannot afford to lose.

Oribet Responsible Gambling Principles

We built the oribet platform on five core principles that guide every decision we make regarding member wellbeing:

Control Is in Your Hands

You are in full control of your account and betting limits. oribet provides the tools — the decisions are yours.

Full Transparency

We do not hide odds, probabilities, or bonus terms. All information is stated clearly so you can make decisions based on facts.

Non-Judgmental Support

Our support team is specially trained to assist members experiencing gambling-related issues without any judgment.

Proactive Protection

Our system automatically monitors betting patterns and will reach out to members who show signs of problem gambling.

Recognise the Early Warning Signs

Gambling problems rarely develop overnight — they grow gradually. Recognising the early warning signs is the single most important first step. Review the list below and be honest with yourself:

  • You bet with money that should be used for basic necessities such as rent, bills, or food.
  • You increase your bet amounts to get the same level of excitement as before.
  • You feel restless, irritable, or uncomfortable when you are unable to bet.
  • You lie to family members or friends about how much time or money you spend on betting.
  • You try to "chase" money you have lost by continuing to bet more.
  • You have tried to stop or cut back on betting but have not been successful.
  • Betting is starting to interfere with your work, relationships, or daily responsibilities.
  • You borrow money or sell possessions to fund your betting.
  • You feel stressed, guilty, or ashamed after a betting session but continue anyway.

If you identify two or more of the warning signs above in yourself, we encourage you to immediately use the self-exclusion tool or contact our support team. Acknowledging a problem is a courageous act, not a weakness.

Self-Protection Tools Available at oribet

Oribet provides a comprehensive suite of self-protection tools, accessible directly from your account settings. All tools are free, activate instantly, and are designed to help you stay in control.

Deposit Limit

Set the maximum amount you can deposit into your account each day, week, or month. This limit takes effect immediately when you lower it, but requires a 24-hour waiting period before it can be raised — to protect you from impulsive decisions.

Loss Limit

Cap the maximum amount you can lose within a set period. Once this limit is reached, the system will automatically block you from placing new bets until the period resets.

Play Time Limit

Set a daily time limit for your gaming sessions. The system will send an alert when you are approaching the limit and will automatically log you out when time is up.

Cool-Off Period

Take a short break from the platform for 24 hours, 48 hours, one week, or one month. During the break period, your account will be fully suspended, including all betting functions. Ideal for players who need a brief pause.

Self-Exclusion

A more permanent option — block yourself from the oribet platform for a minimum period of six months up to a lifetime. Self-exclusion cannot be reversed before the set period ends. This is the most effective tool for serious gambling problems.

Opt Out of Promotions

Choose to opt out of all promotional offers, bonuses, or marketing communications that may encourage you to bet more than you planned. This setting can be changed at any time.

How to Activate Self-Protection Limits

Activating self-protection tools on oribet is simple and takes less than two minutes. Follow these steps:

1
Login to Your Account

Click the Login button at the top of the website or open the oribet mobile app and enter your account credentials.

2
Go to Account Settings

Click your profile icon in the top right corner and select "Account Settings" from the dropdown menu.

3
Select the "Responsible Gambling" Tab

In the settings page, find and click the "Responsible Gaming" or "Protection Limits" tab. All tools are available here on a single page.

4
Choose and Set Your Limits

Select the type of limit you want, enter the appropriate value, and click "Save". The limit will appear in your account and take effect immediately.

5
Verify via Email

You will receive a confirmation email for every limit you set. Keep these emails for your records. Any attempt to change a limit will require additional verification.

If you have any difficulty accessing or activating the self-protection tools, the oribet support team is ready to assist you via live chat, 24 hours a day, 7 days a week.

Child and Youth Protection

Oribet takes the protection of minors extremely seriously. Our platform for users aged 18 and above only. We use a strict identity verification (KYC) system to ensure all members meet the minimum age requirement.

We understand that some children and teenagers may have access to adult devices or accounts. If you are a parent or guardian, here are the steps we recommend:

Protect Your Account

Never share your oribet account password with anyone, including family members. Enable two-factor authentication (2FA) for an additional layer of security.

Device Controls

Use parental control software on shared devices. Make sure the oribet app is locked with a password or biometric authentication that children do not know.

If you suspect that someone under the age of 18 has accessed an oribet account, please contact our support team immediately. We will investigate and take appropriate action, including account closure and the return of any related funds.

Help Resources and Professional Support

If you or someone you know needs help with a gambling problem, there are several support resources you can reach out to. Seeking help is a sign of strength — not weakness.

Mental Health Helpline

Talian Kasih (1800-88-2007) — a free 24-hour counselling and psychosocial support service provided by the Malaysian Ministry of Women, Family and Community Development.

Professional Counselling

The Malaysian Board of Counsellors (Lembaga Kaunselor Malaysia) lists certified counsellors throughout Malaysia. Counselling sessions can help you address betting habits through a structured and confidential approach.

Peer Support Groups

Groups such as Gamblers Anonymous offer 12-step programmes and regular meetings where you can share experiences and receive support from others who understand your struggle.

Oribet Self-Help Resources

The oribet support team is trained in responsible gambling. Reach us via in-platform live chat to have a confidential discussion about the self-protection options that are right for you.

Remember: Gambling problems are a treatable mental health condition. The sooner you seek help, the better your chances of recovery. Do not wait until things get worse — take action today.

FAQ – Responsible Gambling

Log in to your account, go to Account Settings, then select the "Responsible Gaming" tab. There you can set daily, weekly, or monthly deposit limits. Limits that are lowered take effect immediately, while limits that are raised require a 24-hour waiting period for your added protection.

A Cool-Off Period is a temporary break ranging from 24 hours to one month — suitable for players who need a short pause. Self-Exclusion is a more permanent measure, with a minimum period of six months that cannot be reversed before it ends. Self-Exclusion is recommended for those dealing with more serious gambling problems.

No. Self-exclusion is designed to be irreversible before the set period ends. This is an intentional protective feature — to ensure you do not make an impulsive decision to return to betting while in recovery. Once the period ends, you will need to manually contact our support team to reactivate your account, and an additional waiting period applies before the account is reopened.

Yes. Even though your account is blocked from betting activity during self-exclusion, you can still withdraw any valid balance remaining in your account. Contact our support team via live chat for assistance with the withdrawal process. Your funds' safety is always our priority.

oribet's automated monitoring system continuously analyses the betting patterns of every member. Indicators tracked include sudden increases in deposit or bet amounts, unusually long play sessions, "chasing losses" patterns, and significant changes in betting behaviour. When suspicious patterns are detected, our support team will proactively reach out to the member to offer information about self-protection tools.

It is a difficult situation, but your support can make a real difference. The best approach is to have an open, non-judgmental conversation, share your observations about changes in their behaviour, and suggest professional support resources such as Talian Kasih (1800-88-2007). Avoid giving money that may be used for betting, and do not cover their gambling debts. If they are an oribet user, encourage them to contact our support team or activate the self-exclusion tool.
oribet's Commitment

A Platform That Cares About Your Wellbeing

Every protection feature we build reflects oribet's commitment to keeping your betting experience enjoyable and safe.

Real-Time Pattern Monitoring

Our monitoring algorithms work around the clock to identify risky betting patterns. Proactive steps are taken before problems escalate, not after.

Specially Trained Support Team

Every member of the oribet support team receives specialist training in responsible gambling and mental health. They are ready to help without any judgment.

Instant Control Tools

All self-protection limits — deposit, loss, time, cool-off, and exclusion — can be activated in under two minutes directly from your account, with no approval wait required.

Full Betting History

Access a complete record of all your wagering activity — including dates, times, amounts, and outcomes — to help you objectively monitor your own betting habits.

Real-Time Alerts

Oribet sends notifications when you are approaching a limit you have set, when your session exceeds a certain duration, and when your betting patterns show risk indicators that need your attention.

Responsible Advertising Policy

We do not send promotions or offers to members who have activated self-protection tools or who are currently in a break period. Your wellbeing matters more than any marketing campaign.

PLAY SAFE

Join oribet – The Platform That Putting You First

Enjoy a fun, fair, and safe wagering experience alongside more than 500,000 active members in Malaysia. Our responsible gambling tools are always available to ensure betting stays entertainment, not a burden.

Responsible Gaming  •  18+ Only  •  Limits Adjustable Anytime  •  24/7 Support

Bahasa Melayu